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My Samsung N510 has the same fault. Only one month old never been dropped probably only opened and shut 40 times. All the brass inserts that hold the hinge into the top (keyboard side) of the base have pulled out and the surrounding plastic on mounting pillars has fractured. The right hand side was the 1st to go shortly followed by the left hand side. Screen always was a bit stiff to open but there is no user adjustment without dismantling the whole thing. Will start a warranty claim next week. Hopefully they will let me keep the hard drive.
Anoraknid – Welcome to the forum and sorry to learn that you also have the hinge problem.
Let us know how you get on with Samsung Support and hope it’s resolved quickly.
Same thing just happened with mine, not planning to claim warranty yet unless it gets worst. Opening the case slowly works for me for now..
2 months have passed and i still havent had my netbook replaced!!… samsung customer support is painfully slow :(… im hoping that once i get my replacement it won’t break
[quote1262430202=tintii]
2 months have passed and i still havent had my netbook replaced!!… samsung customer support is painfully slow :(… im hoping that once i get my replacement it won’t break
[/quote1262430202]That’s dreadful service. I trust you have complained at the highest level and I would demand an immediate replacement!
Which service department is handling your warranty issue?digicare. but its not them who are the problem as they just wait for instructions…. its the inability to contact the so called ‘escalation team’. its incredible… samsung are very reluctant to do anything :@
My case is cracked and the crack is getting bigger. I have to admit that I have been fairly dissapointed with this netbook and I probably wont buy another Samsung again – I think I will go back to the Acer (at least they are robust). Once the case cracked it is very easy to see how thin the plastic really is and in my opinion, with the design of the corners, I think that this will be a recurring problem. I would like to add that this netbook was not dropped or manhandled either, it has just cracked over a period of time and anyone who lifts the netbook from either side, rather that with both hands is likely to have this problem.
I also found that this netbook, running Windows 7 lite and XP Pro lite is no faster during startup than my 8.9″ AspireOne with it’s N270 processor. It does play games reasonably well using the Nvidia technology. I found that the when the netbook is not plugged in, it can drop the wireless connection. This seems to be a powersaving feature, but I cannot find a way to disable this. Maybe when newer drivers come out, this will be resolved/resolvable (I had a similar problem with the Acer, but after a few driver releases, all niggly problems sorted themselves out – I live in hope)[img]d:crack.jpg[/img]
vampug – Welcome to the forum
You can turn off Power Saving in the Advanced Properties of the Atheros driver, reached from Device Manager.
Hope this helps
Yip, if my netbook had an atheros card, that would probably work. However, this n510 has a realtek RTL8192E. Thanks for the tip though, it was one of the many places I looked. I am sure with a the newer drivers, it might become available for the Realtek, but not with the drivers I am using.
PS How do I add a picture as I would like to attach a pic or 2 of my N510 where you can see the growing crack. It is currently about 1.5″ and growing.
[quote1262546045=vampug]
Yip, if my netbook had an atheros card, that would probably work. However, this n510 has a realtek RTL8192E. Thanks for the tip though, it was one of the many places I looked. I am sure with a the newer drivers, it might become available for the Realtek, but not with the drivers I am using.[/quote1262546045]There are several Realtek 8192 drivers available so it’s worth checking them out.Quote:PS How do I add a picture as I would like to attach a pic or 2 of my N510 where you can see the growing crack. It is currently about 1.5″ and growing.When are you sending it back?
Linking to Web Pages, Smilies, and Posting Images max width 550pxHope this helps
Don’t have any problems with mine at present (touch wood!) no dropping of wifi or cracks!
Think I’m using the latest Realtek drivers – 1679.3.1207.2009 and there’s no power save mode in the device manager
Rather than wait for an authorised repair and risk lack of N510 for weeks I used an ABS plastic repair kit. I rebuilt the mounting points around the brass inserts and added a touch of silicone lubricant on the hinges to reduce the forces. Only time will tell if this was the right option for me. I am being super careful when opening and shutting it.
[quote1262820584=vampug]
Yip, if my netbook had an atheros card, that would probably work. However, this n510 has a realtek RTL8192E. Thanks for the tip though, it was one of the many places I looked. I am sure with a the newer drivers, it might become available for the Realtek, but not with the drivers I am using.
[/quote1262820584]
Mine is the Realtek and there is an option to turn powersave off. Right-click, on the Realtek in device manager .. choose properties and then power managment.
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