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Update: They fixed the keyboard problem in about 20 days (less actually but there was a delivery error…) but they were not able to boot with windows (they had to choose at boot between ubuntu and windows, the guy on the phone assured me it wasn’t gonna be a problem :/) so they wrote “error, blue screen at boot-up” and replaced my hard-drive so I spent hours installing again linux etc. I’m not happy… I’m glad I backed up my data before sending it!
Hi, things kept worsening so I just got Samsung on the phone and they’re picking my netbook up to fix it. The guy said it’s gonna take 10 days or more.
@fwfwefca: from the questions he asked me, they need access to the hard drive.
The only fix I found is to press really hard on one of the problematic keys until the whole keyboard unjams. Yet I’m not satisfied with it and it seems to be less and less effective.
Thanks for the update. I still have the problem, both with Ubuntu and Windows 7 starter, and the application key won’t work either btw. I’m gonna try tech support but do you think it will be an issue that I installed Ubuntu + will they remove it in case I sent them back the netbook? Sorry if I’m off topic but I’m really noob regarding tech suport…
Hi, I have the same issue with my NF310 (running Ubuntu 10.10). For three months it was all good then the keyboard problem started, about two months ago. Every time I start the netbook, the following keys won’t work (azerty layout): .; , n , v , r , spacebar (I tried all the keys except the application key). Regarding the Fn key, while testing it none of the Fn+ shortcuts involving F1, F2, etc keys worked, Fn+leftArrow and Fn+rightArrow neither; then I tried Fn+upArrow and whoa all the keys went back to normal. I tried to reboot two times and the issue has disappeared (to follow!). Until now, I used to lean hard on one of the ghost keys to unblock the whole keyboard.
:confused:
