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Hi All,
I’m having a bit of trouble with my UK N220. It’s started completely locking up, either waking from sleep mode or at the start up Welcome screen. It doesn’t do it every time, though.
After some experimentation, it appears to happen when the wireless tries to reconnect. It first happened a short while after I upgraded to Win7 Home Premium but it also does it after a complete restore back to Starter. Even performing a totally clean install from my genuine 32bit Win7 Pro disc doesn’t help. Updating the BIOS to the latest version also yielded no improvement.
I’ve also just got the machine to freeze the very instant I clicked the refresh button for the wireless connections list.
The card I have is the Realtek RTL8192E, I have tried both the supplied driver and the latest from Realtek but it makes no difference. The problem hasn’t occurred yet when the card is disabled under device manager. Once the wireless connection actually establishes, it will run perfectly until the next sleep or reboot, then it’s lock-up lottery time again.
Has anyone else had this issue or have any suggestions?
Thanks for reading.
TTX,
I have a UK N220 and whilst Ive had some problems (mostly fixed) Ive not had that one.
Do you automatically connect at boot or manually connect (I use manual).
If you set it for manual, does it lock up then?
I assume there wont be, but at the time of a freeze, once you have successfully rebooted, are there any events logged in the event log for that time?
Fred,
I’ve tried both auto and manual connection, mains and/or battery power with no change. 9/10 it will lock up while the small blue circle is rotating on the networking tray icon.
System Event log for previous lockup – Error events 7011 & 10010 appeared just after initialising sleep mode. After waking, very last events (just information) to be logged before lockup were 7042 & 7036. After hard rebooting, error events 6008 & 41 appear. After that, everything looks normal.
I can also confirm that the problem doesn’t manifest itself when the wireless adapter is disabled in device manager. I can sleep & wake the machine as often as I like with no issues with a wired connection.
Hopefully, it isn’t the case, but I s’pose there is a chance the card is faulty in someway. Apart from taking it back, I don’t know how you would test that?
In Device Manager, when its enabled, does it show as ‘no conflicts’ under resources, and ‘device is working normally’ in General?
I got the driver I use from (optional) windows update –
“Realtek Semiconductor Corp. – Network – Realtek RTL8192e Wireless LAN 802.11N PCI-E NIC
Installation date: ‎28/‎05/‎2010 15:25
Installation status: Successful
Update type: Optional
Realtek Semiconductor Corp. Network software update released in February, 2010
More information:
http://winqual.microsoft.com/support/?driverid=20347179Help and Support:
http://support.microsoft.com/select/?target=hub”in properties its shown as driver version 2000.4.201.2010, dated 01/02/2010.
(Mine is only recently installed as I had to rebuild the PC for another reason, but I was using the same driver before hand as well).
Hope this info may help (a little).
Yeah, I’ve got that same driver version loaded at the moment and it still locks. I’ve had a look at the device properties and there are no conflicts.
I’ve bought a new & sealed Intel 5100 half-height card, hopefully I’ll have better luck with that.
Seems good so far, not one lockup yet! 🙂 Occasionally though, it will refuse to show any networks in range when it wakes up but at least it doesn’t freeze anymore. In this case, the device shows up error code 10, “device cannot start”. Disabling the adapter and re-enabling it brings it back to life.
Now I’m trying out the latest driver from Intel’s website to see if the situation improves…
Right, I’ve still got wake issues so I’ll just have to not put it to sleep. Occasionally I still get no connectivity when starting W7 which can only be cured by another restart. Seems just to be a W7 thing I suppose, from what I’ve read.
I did try XP but I couldn’t get the Crystal HD card to show anything other than corruption. I’ll check out that problem later!
I’m going away today for a few days, will just have to see how it fares.
Thanks for your help! 🙂
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