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I assumed that the NC10’s warranty is only 1-year. However, the warranty ceritficate included in my netbook indicates 3 years. This is generous particularly since Samsung also warrants the battery for the same period of time.
Could someone who has bought the NC10 in the US confirm this? Just in case I’m reading this wrong.
Huh. How about that? It also says, “valid only on Samsung products purchased from Samsung…” Nothing about it having to be purchased from an authorized dealer.
I can’t get mine repaired here in Hungary cause samsung doesnt sell notebooks here. So there… I’ll be either required to bring it to the UK or to Germany if anything happens with it. 🙁
I checked the the samsung.com/us for NC10 specs and the product brochure indicated 1-year. However, I would think that we have a case for insisting on the 3-year warranty given the warranty certificate.
Mine purchased from Newegg says 3 years, website says 1 year. Did my online warranty registration and got an email giving me a FREE additional 3 MONTHS to my existing warranty (WHATEVER IT IS???). I just can’t find the part about my battery being covered 3 years however?
I don’t have a card, but a six page pamphlet, which says three years, too. It doesn’t mention “purchased from Samsung” only, “…as supplied and distributed by Samsung…”
I registered with Samsung and the site said the one year would be extended three months, didn’t get an email.
Since we all have it in writing that it is THREE years, I think they would have to honor it, or their legal team would be quite busy proving otherwise.
Batteries aren’t mentioned anywhere, whether included or not. Hmmm.
it depends on how they’ve worded what the warranty actually covers…
batteries can be considered peripheral to the actual device and the warranty may only be for the actual computer.I browsed through the samsung.com/us and it specifically mentions that battery is covered under the warranty.
Refer to: NC10 Troubleshooting Guide / Reduced Battery Life or Battery Not Charging. It is noted that the battery is covered by the same term and conditions. If the netbook is on warranty, the battery will be replaced.
Yeah, how about that. The warranty pamphlet I received with my NC10 Black from newegg also states 3 years. Registered online and received an additional 3 months (I did get the e-mail from samsung post-registration).
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