Home › Forums › Samsung Netbook Forums › Samsung NC10, N110, N120, N130, N140, N310 › The 2GB memory didn't work — please help
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December 8, 2008 at 8:04 pm #159897Tansey81Member
Hello…
I recently purchased the blue NC10 through Amazon.com last week. It arrived two days later and although the touchpad takes some getting used to, I couldn’t be happier with the purchase.
I also ordered a 2GB memory card at the same time. Specifically, the Crucial 2GB DDR2 667 stick. It arrived about an hour ago and I tried to install it. I took out the old card and put in the new one, but when I went to start the computer nothing happened. It powered on but that was it. I adjusted the card several times — making sure it was snugly fit in the slot — and still I had the same problem. I finally put back the original card and the computer started up with no problems.
What could I be doing wrong? Is it the memory card itself… do I need to order a new one? Different version?
Any advice you could offer would be a big help. I am a novice (at best) when it comes to computers and technical stuff. Thank you
December 8, 2008 at 8:07 pm #174379FreddyMemberOk. Please take a look at your new RAM, how many chips on it? 4, 8 or what?
December 8, 2008 at 8:10 pm #174388Tansey81MemberBy “chips” do you mean the little black squares that are on the card? If so, there are 8 of them.
December 8, 2008 at 8:25 pm #174380FreddyMemberYes, that is what I mean with chips. So 8 of them you say. 8 in total or 8 on each side i.e 16 in total?
December 8, 2008 at 8:29 pm #174389Tansey81MemberSorry… 8 on each side… so 16 total.
December 8, 2008 at 8:35 pm #174381FreddyMemberWell, then it should work. I have seen that double sided memory modules are the safest choice. I would suggest returning it for a refund and instead get a module that surely work, there is a thread about this (search the forum). I would recommend
Samsung modules if you can find one, or Kingston. I use a 2GB Corsair module myself (modelnumber: VS2GSDS667D2 G)The problem with Crucial and Corsair (Value Select series) is that not all modules are the same. In my opinion and experience a safer choice would be Samsung or Kingston.
I bought my module in a computer store walking distance from where I live so I took a chance with the Corsair and it worked, if it wouldn’t I could just change it in the store. Lucky me it worked, but another module from Corsair (or even Crucial) may not have worked.
Hope this info helps and that you can return the memory for a full refund.
December 8, 2008 at 9:47 pm #174391soutthpawMemberI just ordered a samsung 2gb memory chip on ebay for under $20 delivered. if it works ill post the seller’s link or details. Just ordered my NC10 from Amazon too…
December 8, 2008 at 10:22 pm #174385PsychNC10MemberOn occasion memory can be bad.
IS it possible you fried it if you werent grounded when changing?
December 8, 2008 at 10:58 pm #174384WilliamYZFMemberWhen you say it was snug in in its slot, do you mean that the clips were firmly seated or that the contacts were well seated?
I ask as when I first inserted my Crucial 2Gb stick, the casing obscures part or all the the contact area of the slot.
I had an identical problem , the computer wouldn’t boot and when I checked I found the bottom of the stick was laying on top of the sim slot, although the clips had snapped into place.
As soon as I rectified that it booted up.
I realise its a long shot as you put the original back in and it worked.
December 8, 2008 at 11:20 pm #174382hefMembercould well be DOA ram. it happens.
December 9, 2008 at 1:33 am #174390Tansey81MemberThanks for all the replies. I’m going to return the stick to crucial and probably order the Samsung version. I think the performance has been great with the original 1GB so I don’t mind holding off for awhile.
December 9, 2008 at 3:45 am #174383hefMemberjust get them to rma it for you. you should have a new one in a day or two.
December 9, 2008 at 3:36 pm #174387UggyMemberIve just installed PNY 2GB 800Mhz PC6400 from Play (£14.99 delivered) no problem (apart from creaking up the memory slot cover & I’m a laptop tech lol)
December 16, 2008 at 7:26 pm #174394ArielluMemberI put in a Corsair from Overclockers and also tried Elixir from Tekheds both work fine (16 chip (8+8) dimms). Boot up times? I go by the amount of times it takes the xp bar to cycle, went from 5-6 passes to 3-4 passes than its straight into windows (basically a 30% boot time uplift), excellent progress. so can recommend either as an upgrade.
Sounds like you got a duff stick Tansey. Hopefully you just used your nail to release the holding bars each side of the memory stick and let it pop up to remove it then pull it gently from its socket and do reverse for fitting. Otherwise stick can only fit one way so I guess you need to return it for an exchange.
Anyone wanting to remove the memory cover plate, the a cover plate clips halfway down the plate point inwards on boths sides. I used a business card to push the underclip outwards on each side to release the plate, then it just slides out.
December 16, 2008 at 7:34 pm #174386PsychNC10Member^^ that’s smart advice. I did something similar but used the blade of a knife
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