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Ok there’s a couple of threads about potential common issues (speakers failing, screen blotches spring to mind
How do others on here feel about posting their Part & Serial Numbers into a dedicated thread/area when they have this sort of problem(but continue discussion elswhere)?
My suggestion would be a standard posting format (maybe a form could be constructed for posting) with the following info in
Fault Type
Part #
Serial #
Date Bought
Supplied byThe idea being to see if there are particular batches that have problems
Just a thought 🙂
eg
Fault Type: Fingers crossed none yet
Part # NP-NC10-KA02UK
Serial # FF6893DQA00891P
Date Bought: 28 Nov 08
Supplied by: StaplesFault Type: Screen goes green and graphics go bitty
Part # NP-NC10-KA02UK
Serial # FF6893DQB09353A
Date Bought 12 DEC 2008
Supplied by PCWORLDThis is my second one from PC world the first developed a graphic fault in the middle of the screen which then later developed into a sound issue. two products specifically started the problem when I launched either Outlook or Explorer, but the final straw came when running a demo video in Media Player.
With the second sammy the screen went green and the graphics pixelated, but his might be due to a connection issue in the screen hinge because when I closed and opened the screen again the problem went away. I have since also upgraded the bios in the hope that the problem stays away permanently otherwise I’ll going back for a third and probably last exchange.
Okay managed to localise the fault on my screen by pressing the back of the screen case at about the top right of the lower left quarter of the screen I can replicate the faulty screen error.
This seems to be consistent with the area described elsewhere on the web of a fuzzy or dull screen patch around about the same area of the screen.
I now have control of being able to create and the clear the fault ; ). However I think this is a manufacturing fault which might force a recall.
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