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Unofficial Samsung Mobile Computing UK Community
Home › Forums › Samsung Laptop Forums › Samsung Notebooks › Notebook Samsung QX411 resume loader error
Hello there my laptop Samsung QX411 went to the sleep mode “ran out of battery, then when I turned it on I had this message
“The last attempt to resume the system from its previous location failed, attempt to resume again
Use the arrow keys to highlight your choice:
Continue with system resume
Delete restoration data and proceed to system boot menu.
“Arrow keys and enter key wont work. Function keys are working.
The keyboard on the laptop is originally faulty so I am using an external usb keyboard .
I tried accessing the bios to enable the usb support or load default settings but enter key is not working.
I read that its due to a power failure and bios has disabled the usb keyboard for some reason, its common problem with Windows 7, I tried to clear the CMOS setting by removing the CMOS battery but nothing. I tried removing the main battery, and switch the laptop from the adapter also nothing.
I left it without the main battery and CMOS battery disconnected for three days but the Bios settings were not cleared.
I was unable to find a Cmos jumper or any buttons that will reset the bios, I believe the motherboard is euro ba92-07034b.
Please help
Assuming that Samsung sticks to its’ usual “This way worked… I’ll continue to use this method”…
Open up the small panel under the Laptop where the RAM module(s) is(are) located
Alongside the clip holding the RAM Modue in you should see…
RTC RESET O O
Those two o’s are solder ‘pips’ THEY are where a switch (called a jumper) WOULD be soldered.
Your tasks for today are,
1. to locate the above location
and using a small flat blade screwdriver
2. short out between those two ‘pips’ … e.g. touch both pips at once and hold for 1 – 2 seconds like this… o-o
TRY NOT TO TOUCH ANYTHING ELSE with the screwdriver…
my N150’s have another component right alongside the second ‘pip’
That ought to solve (most of) your problem. USB keyboards are NOT recognised until after the POST… which is why you cannot use it to move around in the BIOS.
Looking around on Google.. you ought to find a reasonably priced replacement Keyboard (and instructions how to replace it) that would then make it easier to explore your BIOS…