Not too pleased with VM

[Britman]

I ordered the Virgin Media 3G dongle on Tuesday, got a little excited today when UPS left a parcel for me. Imagine my disappointment when I opened the box to discover a dam Wireless G USB dongle.

So I phone them only to be passed from pillar to post, finally got put through to India, nothing against the chap I talked to, he was very nice but his English wasn’t the best. He’s sent an email to whoever about it, he didn’t even know what I was talking about.

I’ll give it until late tomorrow to see if I hear anything back from them.

[hef]

this isn’t very funny for you, but i laughed a lot.

[jez]

So you mean it was a WiFi dongle??

That’s some mistake!

Gutted 🙁

[ramdiane]

Oh no!!!

Well when you get it, can you give us some feedback regarding the 3G dongle from virgin because im a virgin cable customer and want to get the 3g dongle for my NC10, but don’t know how good virgin are for mobile broadband…

thanks!

[clived]

Do they offer a dongle deal to existing tv / broadband customers?

[jez]

yes, I think so – Brit posted a link somewhere on her. It is £5 a month for maybe 3gb? But only for existing customers. Else it is the more normal £15.

[Britman]

clived, yes the £5 for 1gig a month is for existing customers but you need to be on the L broadband package, otherwise it’s £15.

jez, yeah it a dam wi-fi.

ramdiane, I sure let you know what speeds I get.

[jez]

gutted lol – but they are going to replace it aren’t they? Let us know how they sort you out 🙂

[Author]

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