Home › Forums › Samsung Netbook Forums › Samsung NC10, N110, N120, N130, N140, N310 › Multiple problems with my NC10, please help
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Trade.
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November 23, 2009 at 6:56 pm #164445
zabeonline
MemberI have already done a system resotre to try and sort the white screen problem common with this model but that did not work. Of late though, the NC10 has been playing up all over the place. I now find that I cannot use the Fn and Up/Down keys to adjust screen brightness, the battery manager has also stopped to show up in the display and the screen still goes white but now I cannot even use the Fn and Up/Down keys to adjust that.
On start up i get the following error messages:
PreMKBD – Only administrator account permits this program.
dmhkcore.exe – basically say this program needs to close etc
Batterymanager.ex – similar to above, saying program needs to close.
I have scanned my system for errors and everything is clear. Can anybody please tell me what is wrong with this troublesome machine. The warranty runs out in March next year. Thanks.
November 23, 2009 at 8:33 pm #206285ChainGuy
MemberHi and welcome to the forums.
Geez, this doesn’t sound good.
First thing on my mind is, that your system-restore-point might have been messed up.
It might sound quite unattractive, but myabe you should do a full reinstallation of your OS all over, not using any system restore option or so. Just the plain Windows-CD.November 23, 2009 at 8:55 pm #206283jeepers01
Participantzabeonline – Welcome to the forum
Like ChainGuy says it would probably be best to re-install a fresh XP system but don’t forget to back up all your data.I have found from experience that once XP becomes unstable no amount of tinkering usually gets it back to a stable reliable system you can trust. Best to bite the bullet I’m afraid.
You could try an even earlier Windows restore point and see what results but I doubt it will fix it given the extent of the problems you have described.
You could also try a Basic Restore from F4 at boot up which just replaces the key XP files but it did not work for me last time I had to use it so the Full Restore is the best option imo. The F4 at boot option will suit if you don’t have and external DVD drive.
Good luck and let us know how you get on
November 24, 2009 at 4:31 am #206286zabeonline
MemberThanks, I will give it a try.if not then I guess it needs to be taken back under warranty.
November 25, 2009 at 1:53 am #206287Trade
MemberHello Zabeonline,
I had the same problem and did exactly the same. All the work of installing everything again wasn’t necessary because the Magic Doctor can solve this problem. (Program Files > Samsung > Samsung Magic Doctor > Samsung Magic Doctor). My Magic Doctor was written in a Japanese codec or something.. So I couldn’t see what was going on and what the program was doing. So i decide to download the Magic Doctor again at: http://www.netbookfiles.com/2380/samsung-nc10-samsung-magic-doctor-win-xp-4036/. After i installed and started it, the problems were solved (the program didn’t give a alert at all).. I hope it will help you also, good luck!
Trade
November 25, 2009 at 9:24 am #206284jeepers01
ParticipantTrade – Welcome to the forum
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