February 23, 2009 at 9:19 pm #161286
I’ve been having a problem getting a connection between my Sammy NC10 and my HP Laserjet 2100TN.
Being that my printer is 8 years old, it wasn’t compatible with WindowsXP, but I did go to the HP web site and downloaded an updated driver so that it would be compatible.
I’ve tried a direct connection to the printer, as well as a connection through my Ethernet hub, I’ve tried to set up the printer numerous ways in Windows, but I just can’t get it to print.
The printer itself still works perfectly and I hate the thought of having to buy another one.
Any guidance would be appreciated!February 26, 2009 at 9:37 am #184722jezMember
Hi JOrkney95, not sure I’m afraid, I guess HP or Samsung support might be able to help although I know that’s not the most helpful suggestion.
It sounds like getting the new drivers was the right thing to do. Perhaps a Google of “running HP Laserjet 2100TN on XP problems” and variations of that might throw up something?February 26, 2009 at 10:42 am #184724TCMuffinMember
There was a lot of discussion about the difficulties of connecting HP printers in this thread.March 2, 2009 at 9:17 am #184732
Hi Jez and TC,
Thanks for your assistance. I still can’t get my Sammy to print on my printer, but I finally got it to print on my office printer, which is an HP 2015 and connects via USB. I had problems, even with that printer, until a co-worker helped me out.
The issue with my printer is that it connects by Ethernet only. I cannot, no matter what I have tried, find the printer’s IP address (not even through my Mac), which I’m sure would solve the problem. I’ve tried methods recommended by other sites and HP to find it, with no luck, and my Sammy simply does not recognize the printer connected through my Ethernet hub or directly through an Ethernet cable, even with the most current HP drivers installed.
Now, I’m awaiting an Ethernet to USB adapter, and hoping that my Sammy recognizes the printer either hooked up directly via the USB adapter, or with my printer hooked up to my Ethernet hub, with the Sammy connected by the Ethernet to USB adapter.
Short of the above working, I don’t have any other options but to waste money and buy another printer, or print through my Mac, which I’d been hoping to disconnect.March 2, 2009 at 1:41 pm #184723jezMember
gah sounds frustrating. Particularly annoying if it is an otherwise working printer. Let us know if you have a break through 🙂March 2, 2009 at 3:48 pm #184726
[quote1236008039=JOrkney95]The issue with my printer is that it connects by Ethernet only. I cannot, no matter what I have tried, find the printer’s IP address (not even through my Mac), which I’m sure would solve the problem.[/quote1236008039]
They’ve probably led you down this path already, but what the heck:
Have you printed a set of configuration pages? You can print them by turning on the printer and then pressing the Job Cancel and Go buttons at the same time. If you have one, what does it say about the Ethernet connection on the second (EIO) page? Is it configured via DHCP?
[quote1236008039=JOrkney95]Now, I’m awaiting an Ethernet to USB adapter, and hoping that my Sammy recognizes the printer either hooked up directly via the USB adapter, or with my printer hooked up to my Ethernet hub, with the Sammy connected by the Ethernet to USB adapter.[/quote1236008039]
So…they think the NC10’s network adapter is bad? Can you plug into the wired network and get out on the Internet?March 3, 2009 at 6:23 am #184733
Yes, I’ve been down every possible path…except for the one that will make things work! 🙂
The configuration page gives me the same information (all listed under Protocol Information) for the IP Address, Def. Gateway and Bootp/DHCP Server: 0.0.0.0
Buying the USB adapter is an act of desperation. The network adapter appears to be fine. It took a while for Sammy, when I first set him up, to pick up the wired internet connection. The problem was remedied by shutting off my cable modem for a few minutes, then turning it back on. Now, the Net connection is great. The wireless card is fine, too. It always picks up several wireless networks (weak signals, though) in my apartment complex, and it picked my employer’s unsecured wireless network and worked beautifully. My Bluetooth mouse works great, too, no dongle needed. (It’s a Microsoft Bluetooth Mouse 5000 for PC/Mac, and I LOVE it.) I’ve downloaded a couple of programs, and they’re fine so far as well.
It’s just the printer.
I should be receiving the USB adapter by Friday. If you hear a primal scream coming from the direction of California, you’ll know who’s screaming, and why. :-[March 3, 2009 at 3:55 pm #184727
[quote1236093639=JOrkney95]The configuration page gives me the same information (all listed under Protocol Information) for the IP Address, Def. Gateway and Bootp/DHCP Server: 0.0.0.0[/quote1236093639]
Forging on into things you (probably?) already know and (may?) have already tried:
That tells me that it doesn’t have an IP. If it had picked one up via DHCP it would show it here. Later on you mention having a hub, having to turn off and on your cable modem to get the NC10’s wired connection to work, but you don’t mention having a wireless connection in your own apartment. Do you have a router between the cable modem and the rest of your wired network? That’s where you’d expect the printer to pick up its initial IP from, and we can’t configure the darn thing without one. (Duh. :(
I guess what I would try next is connecting the printer to something with a known working DHCP server and seeing if it picks up an IP. If you have a router, try using that and the printer by themselves; if not or if that doesn’t work, you could try plugging it directly into the cable modem. In either case, you’d do the same thing you did with the NC10’s wired connection: turn off and on the router/modem, then the printer, wait a bit, and then print a config page to see if it picked up an IP.
Hope this helps! :)March 3, 2009 at 8:12 pm #184734
Thanks for thinking about this further!
Here’s my setup:
-Cable modem connected by cable to a wired Ethernet hub.
-Macintosh connected by cable to the Ethernet hub.
-Ethernet HP printer connected by cable to the Ethernet hub.
-Sammy connected by cable, alternately, to the Ethernet hub or to the printer, during my attempts to make the printing work.
Everything in my apartment is wired. Some of my neighbors have wireless connections that Sammy picks up. The problem I’d had with the Net connection had been with my wired cable connection, which was rectified by turning the cable modem off, then on.
Printer continues to work perfectly through the Mac. Since Mac’s Appletalk works directly with Ethernet, there’s no sign of a printer IP address that I can find through the Mac, but the printer would have to have an IP address to work, no?
I will try turning the router off, then on. I haven’t tried that yet and you might be on to something! I’ll try this when I get home tonight.
Thanks again. I know that there’s a way to make this work. 🙂March 3, 2009 at 11:01 pm #184725berflesMember
I still never got mine working in XP. Works fine in Windows 7, but not XP.
Stupid XP, stupid HP.March 5, 2009 at 4:03 pm #184728
So you have a hub, not a router? Is that recomended by your cable company? Our cable only hands out one IP, so you either have to have either a computer or a router connected to the cable modem for everything to work properly.
I guess I’d try connecting the printer directly to the cable modem and seeing if that makes the printer pick up an IP. If it does, then I’d try replacing the hub with a router. If it doesn’t, I’d try replacing the hub with a router anyway. (Maybe you have a friend with a spare?)
Hope this helps.March 7, 2009 at 6:00 am #184735
Still no joy. 🙁
Yes, I have a NetGear Ethernet hub that’s about 8 years old, bought before I got hooked up with my current cable company. Honestly, I didn’t know the differences among hubs, switches and routers until you asked me that question. But now that I’ve read a little, I am going to invest in a router (wired) within the next week.
I spoke to a couple of our IT guys at work, and, without having Sammy and my HP printer in hand, they couldn’t figure out what the problem could be; I checked off as having done everything that they suggested that I try. One suggested that I bring both in for them to check out, which was a generous offer considering how busy and understaffed they are. Lugging a bulky, heaving printer to work isn’t appealing, but I’ll probably do that if the router route doesn’t work.March 21, 2009 at 10:28 am #184736
Finally got my router.
It gave my printer an IP address, and I have a quicker connection to the Net, but NOTHING is making my printer print from my Sammy.
I simply don’t know what to do.March 21, 2009 at 12:36 pm #184730carbonMemberMarch 22, 2009 at 10:14 pm #184737
I’m not sure if this may help, but I found this on HP’s website Install Network Printer Wizard.
There was a post on there forum about it regarding your printer HP Forum link.
It looks like it works but it may be a good idea to create at least a restore point before installing this if it doesn’t.
MY SAMMY PRINTS TO MY HP PRINTER!!!!!!!!!!!!
Thank you so much for the link, Carbon!
The program asked me for an address, I input the IP address (which I would not have had if Parody had not suggested my getting a router – THANK YOU PARODY! ) AND IT PRINTS NOW!
I have had my Sammy for a month now, and have spent HOURS and HOURS trying to get him to print. Prior to running that program, I had inputted the IP address in other print windows, but it wouldn’t work. I installed stuff, uninstalled stuff, set up printing countless times, to no avail.
In a happy place now. 🙂
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